In most of the cases, there are no issues and cats simply start using the new litter box once you place it where the old one was. Sometimes cats may observe the new toilet and you must wait all day before the cat will start using it. Occasionally, transferring some scent from the old litter box to the new one helps the cat recognize it as their new toilet.

A quick option is to add the smell from the old box to the new box. If your cat refuses to use the new litter box, follow these steps sequentially rather than making all changes at once:

1. Introduce the cat to the pellets. Add granules into their old litter box, mixing them with the old litter filler. This will allow your cat to become accustomed to the pellets.
2. Place the new litter box with pellets next to the old one. You can also remove the top edges of the new litter box if your cat prefers the absence of high edges.
3. Stop cleaning the old litter box. Eventually, the cat will choose the clean, new litter box and start using it.
4. Remove the old litter box.

Keep in mind that each cat is unique, so patience is important!

Contact the seller for guidance and support if needed.

• Small Cat (2-4 kg) – monthly:
  • 3-4 pads (change every 7-12 days)
  • 1 pack of granules (change every 30-60 days)

• Medium-Sized Cat (6 kg) – monthly:
  • 3-5 pads (change every 7-10 days)
  • 1 pack of granules (change monthly)

• Two Cats Sharing One Litter Box – monthly:
  • 4-8 pads (change every 4-7 days)
  • 1 pack of granules (change monthly)

• Three Cats Sharing One Litter Box – monthly:
  • 8-10 pads (change every 3-5 days)
  • 1-2 packs of granules (change every 2-3 weeks)

Granules will work effectively only if they are used for their intended purpose. Pellets are made for dual layer cat litter boxes only.